How to Claim Warranty

1. Explain the issue to us by filling in the form below.

2. In the next 24* working hrs will receive a reply from our side

3. Pack and ship the product to the mentioned address 

4. Once received, it will take us 2-3* working days to either replace or repair the product

5. After we have resolved the issue from our side we will immediately dispatch the product back to you!

Due to the occasion of Diwali, 1MORE's Customer Care Executives will be on a break from the 6th to the 8th of November. If any concern would to arise during this period, kindly leave us an email and we will get back to you on the 9th. We wish you a Happy Diwali!

1MORE products are warranted against defects in materials and craftsmanship for a period of one year from the date of original retail purchase, when used in accordance with 1MORE's user manuals. Under this warranty, your claim can be directed to 1MORE INDIA, even if you purchased the product from an authorized third party. During the warranty period, 1MORE INDIA will, at its sole option, repair or replace the original or defective parts. This warranty does not include damage resulting from accidents, or from improper use, maintenance, or repair, or from other causes that are not defects in materials or craftsmanship.

Unfortunately, from time to time, 1MORE products are sold by dealers or internet sites that are not authorized by 1MORE INDIA. In most cases, products sold by these unauthorized companies were not purchased directly from 1MORE INDIA. 1MORE products sold by unauthorized dealers are sometimes:

  • Purchased on a "gray" market from other countries and illegally sold in the INDIA
  • Counterfeit products not produced by 1MORE
  • Damaged, defective, or previously used products (B-stock)
  • Products stolen from authorized dealers or other sources

Unauthorized dealers may deceive consumers by implying the product is covered by 1MORE's warranty policy. Any products sold by unauthorized dealers are not entitled to 1MORE warranty coverage. We are using our best efforts to prohibit companies from taking advantage of consumers, but these practices still exist. To ensure quality and warranty on your purchase only buy from 1MORE INDIA authorized retailers/ re-sellers/ commercial distributors:

A V DISTRIBUTORS

1ST Floor 16/A, Kamgar Co-Op HSG Society,
Kamgar Nagar, Kurla (East),
Landmark : Opp. Nandkeshwar Mandir
Mumbai - 400024
Phone:9987741992 / 7977739128
Email: avdisty@outlook.com

 

M/S. ADI TRADERS

No.5, Venkateshwara Nilaya,
2nd Floor, 1st House, 1st Cross,
1st Main, Kothanur Dinne Main Road,
JP Nagar 8th Phase, Bangalore- 560076
Phone:8861267052
Email: nssanthosh84@gmail.com

 

HALPAWAT INDIA PRIVATE LIMITED

Rajabai Residency,Plot no.3,
Ruturang society, Bibwewadi,
Pune - 411037 Email:account@iammagpie.in

 

NV TELECOM

R-505, Samruddhi Residency,
Opp. Akruti Township
Narol-Aslali Road, Ahmedabad
Phone:9924195151
Email: nv.telecom@hotmail.com