How to Claim Warranty

1. Explain the issue to us by filling in the form below.

2. In the next 24* working hrs will receive a reply from our side

3. Pack and ship the product to the mentioned address

4. Once received, it will take us 2-3* working days to either replace or repair the product

5. After we have resolved the issue from our side we will immediately dispatch the product back to you!

Due to COVID19 our helpline services will not be active. To reach our Customer Care executives, send us an email and we will get back to you as soon as possible.
1MORE products are warranted against defects in materials and craftsmanship for a period of one year from the date of original retail purchase, when used in accordance with 1MORE's user manuals. Under this warranty, your claim can be directed to 1MORE INDIA, even if you purchased the product from an authorized third party. During the warranty period, 1MORE INDIA will, at its sole option, repair or replace the original or defective parts. This warranty does not include damage resulting from accidents, or from improper use, maintenance, or repair, or from other causes that are not defects in materials or craftsmanship.

Unfortunately, from time to time, 1MORE products are sold by dealers or internet sites that are not authorized by 1MORE INDIA. In most cases, products sold by these unauthorized companies were not purchased directly from 1MORE INDIA. 1MORE products sold by unauthorized dealers are sometimes:

  • Purchased on a "gray" market from other countries and illegally sold in the INDIA
  • Counterfeit products not produced by 1MORE
  • Damaged, defective, or previously used products (B-stock)
  • Products stolen from authorized dealers or other sources

Unauthorized dealers may deceive consumers by implying the product is covered by 1MORE's warranty policy. Any products sold by unauthorized dealers are not entitled to 1MORE warranty coverage. We are using our best efforts to prohibit companies from taking advantage of consumers, but these practices still exist. To ensure quality and warranty on your purchase only buy from 1MORE INDIA authorized retailers/ re-sellers/ commercial distributors:

A V DISTRIBUTORS

1ST Floor 16/A, Kamgar Co-Op HSG Society,
Kamgar Nagar, Kurla (East),
Landmark : Opp. Nandkeshwar Mandir
Mumbai - 400024

 

HALPAWAT INDIA PVT. LTD.

Rajabai Residency,Plot no.3,
S.No.692A/2A/2.Ruturang society, Bibwewadi,
Pune - 411037